News You Can Use

Sales Quality Research Group Receives Shopper Endorsement for Leading the Industry in Superior Training

We recently received a testimonial from one of our shoppers, expressing her appreciation for the training and tools we provide. More...

J.D. Power & Assoc. Releases 2010 U.S. Retail Banking Satisfaction Study

2009 Gallup Survey - Who Owns Annuities?

The Committee for Annuity Insurers has just released a fascinating new Gallup Survey of owners of non-qualified tax-deferred annuities. More...

Beware of "Mystery Shopping" Scams

Over the past year, several of our clients have contacted us regarding possible mystery shopping opportunities that turned out to be scams. More...  

J.D. Power and Associates Releases 2009 Investor Satisfaction Study

FINRA Launches Enhanced Investor Protection and Education Programs

FINRA and AARP recently launched a series of new initiatives aimed at educating and protecting investors - particularly seniors. More...

 

 

 

 

 

Affiliates

Ken Kehrer of Kehrer-Limra

Ken Kehrer, founder of Kehrer-Limra, a subsidiary of LIMRA Services, is the leading provider of information and consulting services on financial institutions as financial services stores. The firm's original studies of sales penetration, profitability, compensation, and compliance have helped many banks, savings associations, and credit unions benchmark their investment sales program performance and understand the key drivers of success. The firm also works with insurers, investment companies, securities firms, technology providers, and marketing organizations on the development of strategies for bank distribution. More...

House of Marketing Research

House of Marketing Research serves clients across a broad range of industries. They have worked with a variety of companies, from start-ups to Fortune 500 corporations, non-profit, consumer goods, advertising agencies, and national and regional research firms. Their team members are all trained under the American Marketing Association (AMA) and Marketing Research Association (MRA) guidelines. More...

Extra Eyes Nationwide

Extra Eyes Nationwide, Inc. provides mystery shopping, auditing and market research services throughout the United States. Clients use the reports completed by shoppers in the field to identify the most valuable employees in their organization, to determine what continued training might be required, to ensure that corporate policies are being adhered to and to maintain a clear picture of what the "average" customer experience is at their various locations. More...

Westgroup Research

Westgroup Research is a full service market research company headquartered in Phoenix, Arizona. As Arizona’s original and largest research firm, they have a proud history of working with most key government and corporate entities in Arizona since 1959. During the past 20 years, they have become the Southwest’s largest full service market research firm, serving clients across the nation. More...

Strategic Compliance & Governance

Strategic Compliance & Governance works closely with clients in all sectors of financial services to develop compliance strategies in response to changing markets and industry structures. They assist their clients in translating these strategies to their everyday practices, resulting in implementable plans for corporate success and long-term prosperity. More...