News You Can Use

Sales Quality Research Group Receives Shopper Endorsement for Leading the Industry in Superior Training

We recently received a testimonial from one of our shoppers, expressing her appreciation for the training and tools we provide. More...

J.D. Power & Assoc. Releases 2010 U.S. Retail Banking Satisfaction Study

2009 Gallup Survey - Who Owns Annuities?

The Committee for Annuity Insurers has just released a fascinating new Gallup Survey of owners of non-qualified tax-deferred annuities. More...

Beware of "Mystery Shopping" Scams

Over the past year, several of our clients have contacted us regarding possible mystery shopping opportunities that turned out to be scams. More...  

J.D. Power and Associates Releases 2009 Investor Satisfaction Study

FINRA Launches Enhanced Investor Protection and Education Programs

FINRA and AARP recently launched a series of new initiatives aimed at educating and protecting investors - particularly seniors. More...